Taking care of key customers and developing self-motivation in sales representatives Aim: Acquiring tools for taking care of key customers, basics of mental hygiene for sales representatives. Course Topics:... More

Aim: To support smooth, efficient communication at a workplace, to learn how to handle stressful communication issues. Aimed at doctors, nurses, lower and middle management. Topics: Defining stressful communication... More

Aim: Finding time for strategic analyses and solutions regarding issues common in management. Coaching support when creating a concept and making a decision. Individual consultations for health care top... More

Aim: To learn the basics of presentation skills and interactive methods for working with audience. To include efficient methods of teaching and information transfer in one’s lectures. Topics: Identifying... More

Aim: To acknowledge one’s stress, degree of burnout. To learn specific relaxation techniques used to positively influence one’s body and subconscious, esp. handling stage fright, relieving stress, finding inner... More

Aim: To show an array of techniques, actions and methods for better handling of stressful situations and specific communication issues and thus to improve professional satisfaction and quality of... More

Aim: To set up processes of emergency evidence, supervision and drawing conclusions, incl. organisation framework and employee motivation. To minimise the risk of making the same mistake again, to... More

“How to Communicate and Work with Colleagues and Bosses from Different Cultures” Aim: Provide participants with better understanding about dimensions in which various cultures differ and help them comprehend... More

Aim: Achieving a convincing, professional media and crisis communication that helps to solve the crisis while maintaining a positive image of the company. Course includes other specialists, an experienced... More

Aim: Handling change as it progresses, from preparing the project till implementation, with emphasis on planning, efficient communication methods and overcoming instinctive resistance. Course Topics: Characteristics of change Motivating... More