Aim: To learn the basics of presentation skills and interactive methods for working with audience. To include efficient methods of teaching and information transfer in one’s lectures. Topics: Identifying... More
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Presentation And Didactic Skills for Doctors
Coping With Stress And Prevention of Burnout Syndrome for Doctors And Health Care Workers
Aim: To acknowledge one’s stress, degree of burnout. To learn specific relaxation techniques used to positively influence one’s body and subconscious, esp. handling stage fright, relieving stress, finding inner... More
Developing Communication Skills For Contact With Patients
Aim: To show an array of techniques, actions and methods for better handling of stressful situations and specific communication issues and thus to improve professional satisfaction and quality of... More
Emergency Management
Aim: To set up processes of emergency evidence, supervision and drawing conclusions, incl. organisation framework and employee motivation. To minimise the risk of making the same mistake again, to... More
Transcultural Communication
“How to Communicate and Work with Colleagues and Bosses from Different Cultures” Aim: Provide participants with better understanding about dimensions in which various cultures differ and help them comprehend... More
Media and Crisis Communication
Aim: Achieving a convincing, professional media and crisis communication that helps to solve the crisis while maintaining a positive image of the company. Course includes other specialists, an experienced... More
Implementing Change
Aim: Handling change as it progresses, from preparing the project till implementation, with emphasis on planning, efficient communication methods and overcoming instinctive resistance. Course Topics: Characteristics of change Motivating... More
Presentation And Persuasion
Aim: Self-experience training of key presentation features, incl. nonverbal communication, with emphasis on intelligibility and structure of imparted information and on learning efficient ways to get attention of the... More
Conflict Management And Negotiation
Aim: Introducing a broad selection of solutions, techniques and advice which help to better handle stressful situations and improve work satisfaction, training specific negotiation techniques. Course Topics: Setting up... More
Communicating Over the Phone
Aim: Developing communication skills, handling stressful situations while on the phone. Course Topics: Stages of a telephone call Specifics of a telephone call Preparing a handy phone call script... More