“How to Communicate and Work with Colleagues and Bosses from Different Cultures” Aim: Provide participants with better understanding about dimensions in which various cultures differ and help them comprehend... More
Communicate & Negotiate
Media and Crisis Communication
Aim: Achieving a convincing, professional media and crisis communication that helps to solve the crisis while maintaining a positive image of the company. Course includes other specialists, an experienced... More
Implementing Change
Aim: Handling change as it progresses, from preparing the project till implementation, with emphasis on planning, efficient communication methods and overcoming instinctive resistance. Course Topics: Characteristics of change Motivating... More
Presentation And Persuasion
Aim: Self-experience training of key presentation features, incl. nonverbal communication, with emphasis on intelligibility and structure of imparted information and on learning efficient ways to get attention of the... More
Conflict Management And Negotiation
Aim: Introducing a broad selection of solutions, techniques and advice which help to better handle stressful situations and improve work satisfaction, training specific negotiation techniques. Course Topics: Setting up... More
Communicating Over the Phone
Aim: Developing communication skills, handling stressful situations while on the phone. Course Topics: Stages of a telephone call Specifics of a telephone call Preparing a handy phone call script... More
Communication And Cooperation in a Team
Aim: Enhancing team cooperation, familiarization with systems facilitating efficient communication, handling difficult social situations. Course Topics: Forms of communication Communication at different levels of hierarchy Identification of difficult communication... More