Communication And Cooperation in a Team

Aim: Enhancing team cooperation, familiarization with systems facilitating efficient communication, handling difficult social situations.

Course Topics:

  • Forms of communication
  • Communication at different levels of hierarchy
  • Identification of difficult communication situations
  • Assertivity and its techniques
  • Neuro-linguistic programming
  • Identification and analysis of team roles
  • Promoting efficient team cooperation
  • Refusing request while maintaining positive relation
  • Weak spots in internal communication and their elimination
  • Self-assertion in a team
  • Stress situations and their primary and secondary prevention (manipulation, attack ad hominem, aggression, bullying)