Aim: Self-experience training of key presentation features, incl. nonverbal communication, with emphasis on intelligibility and structure of imparted information and on learning efficient ways to get attention of the... More

Aim: Introducing a broad selection of solutions, techniques and advice which help to better handle stressful situations and improve work satisfaction, training specific negotiation techniques. Course Topics: Setting up... More

Aim: Developing communication skills, handling stressful situations while on the phone. Course Topics: Stages of a telephone call Specifics of a telephone call Preparing a handy phone call script... More

Aim: Enhancing team cooperation, familiarization with systems facilitating efficient communication, handling difficult social situations. Course Topics: Forms of communication Communication at different levels of hierarchy Identification of difficult communication... More

Human and animal behaviour have a lot more in common than You would expect. Come with us to the ZOO and You will perceive people at the workplace differently.... More

To obtain an overall framework for methods used when conducting a job interview, to improve in candidate assessment, to learn how to ask better questions and better interpret answers. More

Our mind is in no way limited to what we are aware of and what we can wittingly influence. Our behaviour, our body and our abilities are run by... More

Learn to see your team with new eyes – like romantic heroes, ready and willing to sacrifice everything to succeed. Find the right words to awaken a brave Athos,... More

Does your job revolve around software and hardware? And what about your internal and external clients, do you understand them? Do they understand you? Do you occasionally get the... More

Feedback originally meant “that weird squeal you hear when putting together a microphone and a loudspeaker.“ In social context it means “I will tell you what you did wrong,... More