Regular Assessment of Subordinates

Aim: Familiarization with regular assessment process, learning efficient communication techniques for giving feedback, which minimise instinctive defensive reactions of the assessed and maximise behaviour improvement.

Course Topics:

  • Principles of feedback
  • Preparation for an assessment interview
  • Assessment interview (stages, most common mistakes, coping with emotional scenes, preparation and analysis)
  • Assessment interview in the form of coaching
  • Handling layoffs
  • Handling rewards
  • Making an action plan with a subordinate
  • Intervention methods used to improve behaviour