Aim: Improving efficiency of recruiting new employees by tweaking the interview process, and learning interview techniques which help obtain and correctly analyse candidate information.

Course Topics:

• Recruitment and its aims
• Writing effective job advertisements
• Cooperation and communication with management
• Personnel marketing
• Internal and external sources of candidates
• Preselection of candidates based on their CVs
• Preparation for an interview (identifying competences, selection of suitable methods)
• Interview techniques
• Triangulation method – original approach
• Communication techniques
• Most common assessor mistakes (observation vs. subjective interpretation, „first glance effect,“ projection, attribution)
• Learning to conduct and analyse an interview with the help of sparring partners
• Analysis of an interview, selection of candidates, communication with candidates and managers