Aim: Improving the efficiency of employee selection by tweaking the interview process, and learning interview techniques which help obtain and correctly analyse candidate information.

Course Topics:

• Preselection of candidates based on their CVs
• Preparation for an interview (identifying competences, selection of suitable methods)
• Interview techniques
• Triangulation method – original approach
• Communication techniques (active listening, encouraging partner to speak, body language)
• Most common assessor mistakes (observed behaviour vs. subjective interpretation, „first glance effect“ and overcoming it, projection phenomenon, attribution)
• Learning to conduct and analyse an interview with the help of sparring partners
• Analysis of an interview