Employee Satisfaction Survey

In a story

The company is Paul’s child. He started in a garage and today he employs two hundred people. He takes pride in the fact that he knows his people and cares for them.

Occasionally a complaint reached his ears. People complained about subsidised lunches, night shifts or lack of them, harsh managers. Paul always tried to oblige. But recently his assistent pointed out his interventions are haphazard and not always fair. She claimed that he helps only those who ask.

Paul was hurt, but he wanted to know what his people really think. An ideal case for Employee Satisfaction Survey. It turned out that Paul kept underestimating some issues and overestimating others. The survey helped him put pressure on the lunch provider, since virtually everyone was dissatisfied with their services.

Paul finally found out why people complained about lack of night shifts. He had thought it better to abolish them, but some people wanted the extra money. And complaints about managers? Those were mostly groundless. Paul realised he paid too much heed to individuals.
  • Employee Satisfaction Survey is an anonymous survey which measures their satisfaction in specific areas (e.g. workplace and working conditions, remuneration and benefits, personal and career growth, share of decision-making, further education…)
  • Employee Satisfaction Survey will give You employee feedback and identify hidden problems and risks before it is too late. Thanks to that You can positively influence loyalty and morale of Your employees, their productivity, turnover, absenteeism etc.
  • Entrusting the survey to an external subject will contribute to Your employees opening up, it will boost their trust in anonymity and fairness of the survey and directly improve validity of its results.

Previous Experience

  • Our team consists of expert psychologists, sociologists, personalists, statisticians and methodologists – we guarantee a tailor-made project, professional implementation, ethical approach and reliable results.
  • Quality of our team is a guarantee of success for Your project. All our associates are regularly trained in communication, assessor skills and personal development.
  • We have sufficient experience and personnel to offer You a host of follow-up services, be it further training, coaching, consultations, workshops etc.
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