Feedback originally meant “that weird squeal you hear when putting together a microphone and a loudspeaker.“ In social context it means “I will tell you what you did wrong, how to go on, where to stop and where to give more.” The trick is saying that without the other side getting angry, shutting off. They should listen, keep what works and change what doesn’t. You need to be comprehensible, forthright and at the same time keep everyone interested and motivovated for work.

It can be developed, worked on, trained – and that is exactly what we will be doing in this course. A well-provided feedback can improve mood and performance of a team. This feedback works quite unlike a microphone-loudspeaker combo – it is harmonic and does not squeal.